Sirena Noir Books Group

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sirenalouise

Sirena Noir Books

2 W Center Street

Southington, CT 06489

Hours:
Wednesday – Saturday:11am–8pm
Sunday: 10am - 5pm

Monday & Tuesday: Closed

Phone: (860)426-9302

Email: info@sirenanoirbooks.com

Escape • Immerse • Become

We want you to be happy with your purchase from Sirena Noir Books.

Returns may be requested within 14 days of delivery.

Items must be unused, unworn, unwashed, and returned in their original condition and packaging.

To request a return or exchange, email info@sirenanoirbooks.com with your order number and the reason for your request.

Return conditions:

Apparel must be unworn, unwashed, and free from stains, odors, pet hair, or other signs of use.

Candles cannot be returned after they have been burned or used.

Tumblers, notebooks, and pens must be unused and returned in their original condition.

Exchanges are subject to product and size availability.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are nonrefundable.

Damaged or incorrect items:

Please contact us within 3 days of delivery and include your order number and clear photographs of the item and packaging.

We will review the issue and arrange a replacement or refund when appropriate.

Refund processing:

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

*Items returned outside this policy or showing signs of use may be refused.

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